Terms of Service

Welcome to The Puffidesigns handmade lampshade! We are excited to have you as a customer, and we want to make sure that you have the best possible experience with our products. Before making a purchase, we kindly ask that you review and agree to our Terms of Service.

  1. Products

All of our lampshades are handmade and unique, so there may be slight variations in color and design. We strive to accurately represent our products through photographs, but please keep in mind that the colors may appear slightly different on different devices.

  1. Ordering

Once you place an order with us, you will receive an email confirmation. We will do our best to ship your order within 2-3 business days, but please allow for up to 5 business days for processing.

  1. Payment

We accept all major credit cards and PayPal. Payment is required at the time of purchase.

  1. Shipping

We ship via Royal Mail  which typically takes 2-3 business days within  United Kingdom We offer free shipping on all orders IN Uk international shipping is available for an additional fee, and delivery times may vary depending on the destination.

  1. Returns and Exchanges

If for any reason you are not completely satisfied with your lampshade, please contact us within 14 days of receiving your order to request a return or exchange. Items must be returned in their original condition and packaging. We do not cover the cost of return shipping, but we will cover the cost of shipping for exchanges.

  1. Copyright

All content on our website, including photographs, text, and graphics, is the property of The Puffin Designs and is protected by United States and international copyright laws. You may not use any content from our website without our express written permission.

  1. Disclaimer

We make every effort to ensure the accuracy of the information on our website, but we cannot guarantee that all information is complete, accurate, or current. We reserve the right to make changes to our products, prices, and policies at any time.

By making a purchase from The Puffindesigns, you agree to these Terms of Service. Thank you for choosing our handmade lampshades