Privacy Policy

At ThePuffinDesigns, we understand the importance of protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website or purchase our handmade lampshades. By accessing or using our services, you agree to the terms and practices described in this policy.

  1. Information We Collect:

1.1 Personal Information: When you place an order or interact with our website, we may collect personal information such as your name, email address, shipping address, phone number, and payment details. We only collect this information if you voluntarily provide it to us.

1.2 Automatically Collected Information: We may also collect certain information automatically when you visit our website. This may include your IP address, browser type, operating system, referring URLs, and other technical information. We use cookies and similar technologies to gather this information and enhance your browsing experience.

  1. Use of Information:

2.1 Order Processing: We use the personal information you provide to process and fulfill your orders, including shipping the products to your designated address, communicating with you about your order, and providing customer support.

2.2 Improving Our Services: We may use the information we collect to improve our products, services, and website functionality. This includes analyzing user trends, conducting research and analytics, and enhancing the overall user experience.

2.3 Marketing Communications: With your explicit consent, we may use your email address to send you promotional emails about our products, special offers, and updates. You have the option to unsubscribe from these communications at any time by following the instructions provided in the emails.

  1. Information Sharing:

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as shipping companies, payment processors, and IT service providers. These service providers are authorized to use your information only as necessary to perform services on our behalf and are obligated to maintain its confidentiality.

3.2 Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., government agencies, law enforcement).

  1. Data Security:

We take the security of your personal information seriously and employ appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your Rights:

5.1 Access and Rectification: You have the right to access, update, and correct your personal information held by us. If you would like to exercise this right, please contact us using the information provided in Section 7.

5.2 Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  1. Children's Privacy:

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

ThePuffinDesigns Handmade Lampshade Address: [Insert Address] Email: [Insert Email] Phone: [Insert Phone Number]

We may update this Privacy Policy from time to time, and any changes will be posted on our website. It is your responsibility to review this policy periodically for updates.

Last updated:5/15/2023