Orders must be returned within 14 days of receiving them. Unfortunately, we are unable to offer free returns, and your shipping fee will be deducted from your refund. It is the customers responsibility to return the goods in perfect condition and in the original packaging. We reserve the right to reject items returned damaged or not in the original packaging. Please make sure to package the box properly, as well as leave your name, order number and reason for return in the parcel. Once the return has been received, we will process the refund within 3 working days. Please allow up to 5 working days for the refund to.
INTERNATIONAL RETURNS
Unfortunately, we are unable to offer free returns or cover any of the custom charges, and your shipping fee will be deducted from your refund. For further enquiries and questions regarding international returns and exchanges please contact thepuffindesigns@gmail.com
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